Incentivization

Overview

• Incentives Overview

premiums

• Bonuses – How it works!
• Redeeming rewards – How it works
• Create & manage rewards – How to effectively reward your customers
• Bonus as a promo code
• Step-by-step instructions for creating a variant or multiple premium

competitions

• Competition and settings
• competitions

premium marketplace

• premium marketplace

Coupons

• Coupons and settings

Challenges

• Challenges 🎯
• Funktionsbeschreibung - Challenges

Treuepunkte

• Loyalty points – How the points system works 🆕
• My savings 🆕
• Rankings and status levels
• Funktionsbeschreibung - Ranglisten und Status Levels
• Collect points for purchases
• Digital loyalty club (app)
• Simple sales linking
• Pay with Points

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FAQs

• How can I set the validity of a reward?
• How can I limit the number of reward redemptions?
• My bonus is not visible in the app?
• Once redeemed, rewards should no longer be visible?
• How can I limit a premium?
• The bonus countdown has expired before the customer reaches the checkout?
• How can I change the redemption text for rewards?
• How can I add a cash/QR code to scan for the reward?
• How can I give my customers a birthday bonus?
• Can I make rewards available only to certain customers?
• Why are no points awarded even though the QR code was recognized?
• How do I redeem a free bonus via coupon?
• How can I draw a winner?
• Why can't I scan the QR code on my receipt?
• Why can't the customer scan the QR code on the receipt anymore, even though the date is still valid?
• How do I create a coupon?
• What is the premium marketplace?
• How can I notify a winner?
• How can I change the point distribution for my app?
• When do points expire?

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