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Analytics: Advanced

This tool provides you with comprehensive and detailed analyses of your customer loyalty statistics. This allows you to gain deeper insights into your customers' behavior and take targeted measures to increase your success in the long term.

 🎥 Want to go straight to the video tutorial? Let's go!

What analyses are available to you?

Activity statistics 📊

  • Sessions: Overview of the number of sessions your app users have had.
  • Session duration: Average length of stay (in seconds).
  • Visited screens: Frequency with which certain areas of your app are visited.

Download statistics 📥

  • Downloads: Number of app downloads.
  • Downloads per platform: Comparison between iOS and Android downloads.
  • Active devices: Overview of the number of devices on which your app is actively used.
  • Login method: Distribution of preferred login methods.
  • Push notifications: How many users have push notifications enabled?

Demographic statistics 👥

  • User overview: How many users are registered?
  • Average age & age group: Overview of the age of your customers.
  • Gender: Distribution by gender.

Frequency statistics 🔄

  • Total purchases: Total sales of all app users.
  • Average revenue: Per user and per purchase.
  • Frequency of visits: How often do customers visit your store?
  • Locations visited: Number of different locations frequented by your customers.

Points collected 💎

  • Detailed overview of how and where points were collected:
    • Locations: Which locations were particularly active?
    • Coupons: Which coupons were the most popular?

Activity details 📝

  • Shows exactly how points were earned:
    • Date & time: When were points collected?
    • Contact: Who has collected points?
    • Activity: What action earned points?

Redeemed rewards 🎁

  • Overview of all redeemed rewards:
    • Export option: Download data as CSV or Excel.
    • Details: Date, contact information, and location (optional).

Customer loyalty statistics ❤️

  • Activities: Redeemed rewards, registrations, scans, and social activities.
  • Points: Redeemed and collected points displayed graphically.
  • Messages: Number of messages sent.

Social share statistics 🔗

  • Invitations sent: Overview of how many invitations have been sent.
  • Invitations accepted: How many of these were successfully used?

🎥 Video tutorial