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Surveys & Opinion Polls

This way, you can gather feedback from your customers within a few hours. From simple surveys to more complex questionnaires, you can get answers to your questions.

What exactly can this function do?

  • Market research is usually time-consuming and costly—we offer you a simple and affordable alternative.
  • Create simple questions in real time to ask your customers and get quick results.
  • Survey results can be displayed either privately for you only or publicly for your customers as well.
  • You can also limit the survey to a specific customer segment or the period during which voting is possible.
  • The survey results will be displayed directly in your dashboard.
  • You can also see which customers have participated in your surveys in the dashboard.
  • When you engage your customers, you increase their commitment—they become more active and loyal.
  • As you can see, there are many ways to let your community have their say and vote, and to obtain good market research results in a short time.

The added value for you

  • You receive honest feedback from your customers immediately.
  • You can be sure that you are really giving your customers what they want or need. 
  • Decisions can be made much more easily and with greater validity, namely based on the opinions of your customers.
  • Example: The Kühl bakery removed a pastry called "Prasselecke" from its product range. A survey revealed that customers missed this pastry and would like to have it back. It was reintroduced and very well received by customers.

Images / Screenshots

 

The functions in detail

  • Create more complex surveys with our survey editor.
  • Surveys can be restricted to a specific customer segment so that only this customer group sees the survey.
  • Surveys can be given a validity period.
  • Your questions can be answered either as free text responses, single-choice, or multiple-choice.
  • Survey results are displayed in your dashboard under Content > Surveys.