Surveys & Opinion Polls
This way, you can gather feedback from your customers within a few hours. From simple surveys to more complex questionnaires, you can get answers to your questions.
What exactly can this function do?
- Market research is usually time-consuming and costly—we offer you a simple and affordable alternative.
- Create simple questions in real time to ask your customers and get quick results.
- Survey results can be displayed either privately for you only or publicly for your customers as well.
- You can also limit the survey to a specific customer segment or the period during which voting is possible.
- The survey results will be displayed directly in your dashboard.
- You can also see which customers have participated in your surveys in the dashboard.
- When you engage your customers, you increase their commitment—they become more active and loyal.
- As you can see, there are many ways to let your community have their say and vote, and to obtain good market research results in a short time.
The added value for you
- You receive honest feedback from your customers immediately.
- You can be sure that you are really giving your customers what they want or need.
- Decisions can be made much more easily and with greater validity, namely based on the opinions of your customers.
- Example: The Kühl bakery removed a pastry called "Prasselecke" from its product range. A survey revealed that customers missed this pastry and would like to have it back. It was reintroduced and very well received by customers.
Images / Screenshots
The functions in detail
- Create more complex surveys with our survey editor.
- Surveys can be restricted to a specific customer segment so that only this customer group sees the survey.
- Surveys can be given a validity period.
- Your questions can be answered either as free text responses, single-choice, or multiple-choice.
- Survey results are displayed in your dashboard under Content > Surveys.