Newsletter: Allow re-registration after unsubscribing
The option to re-subscribe to the newsletter after unsubscribing is an important lever for re-engaging customers after a break and deepening their loyalty to our company.
Step-by-step guide: Reactivate newsletters for users
1. Log in to the dashboard
2. Go to the "Customer" tab.
- Select 'Customer'
- Search for the user in the search field
3. User details window opens
- Here you will find all information about the user.
- Scroll down until you find the 'More info' field.
- Click on the + symbol
4. Subscribe to the newsletter
- A new field opens with more information about the user.
- Under "Email Settings," you can see whether the user has subscribed to the newsletter or unsubscribed.
- In this case, the user was logged out. Simply click on the 'Log in' button.
- After that, the status should change from 'unsubscribed' to 'subscribed'.


