My savings 🆕
This feature allows your customers to see how much they have saved by using your app.
The added value
What does this feature offer?
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Display of savings: Customers can view their savings by using the app.
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Highlight savings: The savings displayed show customers the benefits of the rewards. This is intended to show customers that the company is rewarding them for their loyalty.
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Increased use of the app: Customers are motivated to use the app more often when they see how much they can save with it.
Description of the feature
Key Facts:
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Savings display: Customers can view their total savings in the app.
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Calculation: Savings are calculated based on the premiums redeemed.
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Availability: This feature is available as an option in all plans.
What can this feature do?
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Display of savings:
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The app shows customers an overview of their total savings. This includes all the benefits they have gained by redeeming rewards.
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Calculation:
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The savings are automatically calculated as soon as a reward is redeemed. The value of each redeemed reward is added up and displayed as total savings in the app. This display shows customers directly what the app brings them.
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Suitable premiums:
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Rewards that are particularly suitable for calculating savings include euro vouchers (e.g., $10), free products (based on the retail value of the product), 1+1 offers (e.g., 1+1 coffee = price of one coffee), donation rewards, and more.
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Ineligible premiums:
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Percentage-based benefits (such as a 10% discount on purchases) and free products without a specific value (such as a dessert) are less suitable for savings displays, as they do not represent clearly quantifiable savings.
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How it works in the dashboard and in the app
How it works in the app
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Customers can see an overview of their total savings in the app. This display is prominently placed and shows the cumulative value of all redeemed rewards.
Creation in the dashboard
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Creation: When creating a reward in the dashboard, the amount of savings is determined. This means that the value of the reward that customers can redeem is defined, and this value is registered as savings in the system.
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Calculation: From the moment the reward is redeemed, the savings are automatically calculated and stored in the dashboard. These savings are then displayed in the customer's app so that they can track their total savings.
use case
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A bakery shows its customers their total savings through redeemed coupons and discounts.
Technical details and integration
Technical requirements and prerequisites:
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The feature must be activated by us for users before it becomes visible. However, no further technical requirements are necessary for this.
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For this feature to work, the premium must first be entered with a value in the dashboard; only then can the savings be calculated!
Possible questions about the feature
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How are savings calculated?
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Each reward must be backed by a savings value. Euro vouchers (e.g., 10 euros), free products (e.g., retail value of the product), 1+1 free products (e.g., 1+1 coffee = price of one coffee), and donation rewards are suitable for this purpose. As soon as one of these rewards is redeemed by a customer, the savings can be calculated and displayed in the app.
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Which premiums are suitable?
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Vouchers, free products, 1+1 offers, and donation bonuses.
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How can I activate this feature?
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The feature must be activated by hello again. From this point on, rewards must be stored with a value (value of savings). Only those rewards that have been stored with this value can be added up and displayed as savings.
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