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Google Play Service Account ⚙️🩺

We will guide you step by step through the process of creating your service account.

Configuring your Google Service Account is important so that you can view the latest download figures and statistics in the dashboard.

It also allows us to update your app automatically on a regular basis, which significantly improves performance and helps to avoid errors.

1. Locate the account holder's address

To find the email address associated with your Google Developer Account, visit the following page: https://play.google.com/console/u/1/developers/

Info: If you already know your account holder address (usually the office address – as a tip), you can skip this step and go directly to point 2.

2. Notify account holder address hello again

Contact support@helloagain.at and provide us with your account owner email address. 

We will then send you an invitation to your app's "Firebase project." Please accept it as shown in the screenshot:

Screenshot 2024-02-26 at 14:11:46

3. Enable Google Play API & Reporting API

Open the following link with the account you just connected to Firebase to activate the Developer API: Google Play Developer API page (link)

Open the following link with the same account to activate the Reporting API:
Google Play Reporting API (link)

Ensure that the correct Firebase project is selected (for Google Play Store owners, there should normally only be one project available) – you can select this in the top left corner, as shown in the screenshot.





So you have activated two identical-looking APIs that do different things!

4. Create a service account in Google Cloud Project

Open the following link to access the service accounts page:
Add service account user (link

 


  • The name hello-again-google-play-api assign for the new service account

  • Then Create and continue

  • Here is the role service account user select → Next → Done

The service account ID is created automatically after entering the name.

  • Save the email address you have created; you will need it later.

  • Now, with the newly created service account at actions on Manage keys click

Continue with ADD KEY and Create new key


At the key type must JSON be selected

After clicking on Create a file with the extension .json downloaded, which are then in the dashboard under App Build Settings → Play Store Service Account must be uploaded

 

5. Activate your work account in Google Play

The service account must now be visible and active in the overview.

6. Activation in Firebase

Ensure that "Google Play" is connected in Firebase under Settings → Integrations: (Link)

 

If this is not yet the case, click on "Link" (you must be logged in with the Google Play account owner to do this).

When connecting, activate both app deployment and Crashlytics:

 

7. Copy the cloud storage URI

In order to accurately retrieve the download figures, we require additional information from the Google Play Console, which you must provide to us.

1. Open the Reviews section in the Google Play Console.

2. If you see the following view as shown in the screenshot, please copy the Cloud Storage URI. 


The copied URI looks like this:

gs://pubsite_prod_rev_11111111111111111111/reviews/

Please send it to us. With this ID, we can close the service account, provided that all previous steps have been completed.