Manual point assignment via document queue

⚠ Note
This article is intended exclusively for customers who do not use our point-of-sale solution .

💡 You can use the menu item "Scan RKSV/TSE" .

How it works: Upload invoices to the app

1. Photograph the invoice
As soon as customers receive an invoice, they can simply photograph it with their smartphone.

• Open the app and go to "Archive new receipt."
• Take a photo of the bill with your smartphone.

2. Upload invoice
The images you take will be uploaded directly to the app.

• The photo is uploaded directly to the app.
• Confirm the upload by clicking on "Submit."

Note: Customers receive a confirmation message that the receipt has been submitted and is being checked.

3. Check and process invoices

• You can find all uploaded invoices at:
  Tools → Document queue
• You can check all uploaded invoices here:

• • Approve: If everything is correct.
  • Reject: In the case of incorrect or incomplete documents.

Steps for processing

1. Go to Dashboard -> More Tools: Click on the blue eye in the receipt list to open the receipt details.

• • Here you can see information such as:
    • Name
    • email
    • Uploaded on: Date

2. Fill in the following fields:

• • location
  • Total amount of the receipt
  • Reason (only required in case of rejection)

3. Select an action:

• • Accept (green): Points will be credited.
  • Reject (red): With a reason given.

Once the receipt has been processed, the customer receives a notification:

• If accepted: The points have been credited.
• If rejected: The document has been rejected.

Benefits for customers

• Quick submission: Easy to use directly via the app.
• Efficient processing: Clearly structured processes in the dashboard.
• Transparent feedback: Customers are immediately informed about the status.